In-store

We do not offer open purchase or exchange rights on our garments. During the Christmas period, December 1–24, a special arrangement applies: purchases made during this period can be exchanged until January 9.

Online

When purchasing from our webshop, you have the right to withdraw from the purchase within 14 days without giving any reason. The withdrawal period expires 14 days after the day you received or collected your item from the agent. If the withdrawal period expires on a holiday, the period is extended to the next working day. You must return the item to us without undue delay and no later than 14 days after the day you notified us of your decision to exercise your right of withdrawal. The withdrawal period shall be deemed to have been observed if you send back the goods before this fourteen-day period has expired.

The return shipping is paid by you as the end customer, and you are responsible for the item during any return transport. If the item is lost during return transport or damaged during it, you are responsible for this, and Herr Judit has the right to refuse a refund.

Refunds are normally made within 14 days from when we received the item. We will use the same payment method for the refund as you used for your order. You will have to pay the shipping costs for the return of the item. To get help with your return and have a return slip sent for the same cost as your shipping cost, you can always contact us via email or phone. This cost will be deducted from the refund of your item.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and function of the goods. If you have handled the goods beyond what was necessary to establish their nature, characteristic, and function, we may make a deduction for the diminished value of the goods from the amount refunded to you.

Return your order by contacting us at info@herrjudit.se